Account and Billing

Purchasing a subscription
Purchasing a subscription is easy! First, click on the settings icon on the main results page in the upper left corner! Tap on Upgrade! Select a pl...
Sat, 4 Nov, 2017 at 1:56 PM
My profile was deleted; Can it be recovered?
Well, we hope this doesn't happen but the answer is no.  But once you click on the delete account feature and you confirm to delete your account, that&...
Sat, 5 Aug, 2017 at 10:09 PM
Cancelling a recurring subscription
You can cancel your Premium membership at any time. To cancel it on your iPhone, iPad or iPod Touch: Go to the App Store on your iOS device. Scroll to...
Sat, 5 Aug, 2017 at 10:10 PM
Lost of stolen device?
We cannot disclose any information regarding the whereabouts of your stolen device. If you know that another user is currently using your stolen device, you...
Sat, 5 Aug, 2017 at 10:11 PM
I upgraded but my account did not change
If your account did not convert from a Basic to Paid account, that's OK.  We understand that sometimes things don't always go as planned! Simp...
Sat, 5 Aug, 2017 at 10:12 PM
How can I delete my account?
We are sorry to see you go. If you would like to completely delete all traces of your account you can either contact support and let them know the email you...
Sat, 5 Aug, 2017 at 10:13 PM